by Jimmy Collins | Jan 23, 2019 | Creative Followership, Leadership, Management, Professional Development
“Rabbits do not make good pets!” my father said emphatically.“Daddy, please! They are so cute and cuddly–they won’t be any trouble,” I pleaded.“They are nothing but trouble; you will see and be sorry,” he said as he relented.Oh, how I wish I had listened!...
by Jimmy Collins | Nov 28, 2018 | Creative Followership, Followership, Leadership, Management
My wife and I enjoy watching birds. As bird watchers, we look forward to the pleasure of visiting our favorite store for feeders, bird identification guides and of course, bird seed. One day I went to the store and I saw a new display of bird photographs on the wall....
by Jimmy Collins | Nov 21, 2018 | Creative Followership, Followership, Leadership
Have you noticed that there are very few books on followership? Why are there so few books on followership? What’s different about Creative Followership? The authors of the best books on followership that I have read have based their message on research or...
by Jimmy Collins | Nov 7, 2018 | Followership, Leadership, Professional Development
Do Not Hoard Authority A Creative Follower is constantly looking for opportunities to do what the boss does not like to do, then doing them better than they have ever been done before. By this process you add value to the boss by giving him/her more time to do what...
by Jimmy Collins | Aug 22, 2018 | Creative Followership, Followership, Leadership, Professional Development, Speaking Engagements
I vividly recall one afternoon when I returned to the Chick-fil-A home office after speaking at a local Kiwanis luncheon. When I saw my boss, Truett Cathy, I told him what a fine reception I had received, thinking he would be pleased by the positive emotional...
by Jimmy Collins | Aug 8, 2018 | Business, Chick-fil-A, Customer Service, Leadership, Management
Do you want your customers to come again? I can help you! Here is an example. As the chief operating officer of Chick-fil-A, I liked to visit our restaurants — unannounced. It was easy for me to go in and order food like any other customer because very few of the...
