Do the Difficult and Dirty

Do the Difficult and Dirty

I was on a mission of encouragement. Matt Wilson was discouraged. His field consultant had told me that he was very discouraged. Matt was a talented young man that had shown a lot of promise working in one of our restaurants. The franchisee he worked for had...
Dealing with Professional Discouragement

Dealing with Professional Discouragement

Discouragement is a challenge for every executive. Actually, discouragement is a challenge for every one of us, no matter what our role, in our personal life, and in our professional life. As a teenager, I realized that I could face...
Are You the Boss People Want?

Are You the Boss People Want?

If you supervise a single person, you must answer this question. Are you the boss people want? Have you thought about what potential employees are looking for? Have you seriously thought about how that affects your ability to hire good employees? Surely, you recognize...
What Do You Do When a Problem Is Too Big?

What Do You Do When a Problem Is Too Big?

What do you do when a problem is too big? We have all faced problems that were too big and tasks that seemed impossible. In those situations, some people choose to attack directly, go straight in, give all they’ve got and hope it will be enough. Have you tried it?...
Are You Using Your Personal Power?

Are You Using Your Personal Power?

Are You Using Your Personal Power? Are you using your personal power, or are you relying on your position power? Do you know the difference between the two types of power? Positional power is the authority you hold within the structure and hierarchy of your...