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Customer complaints are an excellent source of feedback. Therefore, customer complaints are a colossal opportunity. It is a shame that the opportunity usually turns into a dismal disappointment for both parties because it does not have to be that way. Customer...read more
Have you set a New Year’s Resolution yet? If not, consider this… —Do you like it when someone takes the time to tell you that you did a great job? —Do you feel appreciated when someone asks your opinion on account of your knowledge and experience? . . . of course you...read more
Luke 2:12-20 12 “This will be a sign for you: you will find a baby wrapped in cloths and lying in a manger.” 13 And suddenly there appeared with the angel a multitude of the heavenly host praising God and saying, 14 “Glory to God in the highest,And on earth peace...read more