Why Go the Second Mile?

Why Go the Second Mile?

What does it take for an employee to stand out? Many people have the false impression that if they perform at what is commonly called “110%” they will stand out and be recognized as outstanding performers. That might work if all of your coworkers are performing in the...
Who’s Going to Fix It?

Who’s Going to Fix It?

  My coauthor, Michael Cooley and I were on our way to a speaking engagement about a five-hour drive from home, where we would be making videos for group study of the Principles of Creative Followership. Along the way, we decided to stop and eat at one of our...