Why Go the Second Mile?

Why Go the Second Mile?

What does it take for an employee to stand out? Many people have the false impression that if they perform at what is commonly called “110%” they will stand out and be recognized as outstanding performers. That might work if all of your coworkers are performing in the...
The Most Important Decisions

The Most Important Decisions

A young man asked, “Mr. Drucker, what is the most important decision an executive must make?”Peter Drucker replied, “The most important decisions that executives make are people decisions.” His advice resonates through my mind today as if he had just said it a minute...